Responsible Gambling Page

Overview

Jili500 is committed to responsible gambling. This page explains the measures, controls, and support available to help players enjoy gambling as entertainment without compromising well-being. The tools described here are designed to empower you to set limits, pause play, or seek help as needed, in alignment with applicable laws and our Terms and Conditions.

Self-Assessment and Early Warnings

Use the following questions to assess whether gambling may be affecting your life. Answer honestly; if most answers are affirmative, consider using the available controls and seeking professional support. The questions are for personal reflection and do not substitute for professional advice.

• Do you spend more on gambling than you can afford to lose without impacting essential living expenses?
• Have you borrowed money or used funds intended for other purposes to gamble?
• Has gambling begun to disrupt your relationships, work, or daily responsibilities?
• Do you feel compelled to continue gambling to recover losses?
• Have you lied to conceal the extent of your gambling activity?

Personal Limits and Self-Control Tools

Jili500 provides user-defined controls that take effect immediately after configuration. You may set or amend limits to reflect your budget and time commitments.

• Deposit limit: restricts how much you may deposit over a daily, weekly, or monthly period; when the limit is reached, further deposits are blocked for the period.
• Loss limit: caps total losses over a chosen period; once hit, further wagering on real money is blocked for the period.
• Session limit: sets a maximum duration for any single gaming session; when the limit expires, you will be reminded and optionally signed out.
• Wager limit: fixes the maximum stake allowed per wager over a period; once the limit is reached, additional wagers are blocked for the period.
• Cool-off period: enables a short-term pause in access to your account; implemented immediately and remains active for the duration selected.
• Self-exclusion: allows you to block access to your Jili500 account for a defined term or permanently; during a self-exclusion, you will not be able to log in or place bets. Reinstatement requires contact with Support and completion of any applicable verification steps.

Activation, Management, and Reinstatement

To configure or adjust limits, log in to your account and navigate to the Limits and Self-Exclusion section. For self-exclusion or longer-term actions, you may contact our Customer Support team for assistance. Changes take effect immediately unless otherwise specified by the chosen option. Reinstatement after a self-exclusion or cool-off requires appropriate verification and possible waiting periods as defined by our policy.

Assistance and Support Resources

If you experience gambling-related issues, you should seek support promptly. Our Customer Support team is available 24/7 via Live Chat to discuss concerns, adjust limits, or initiate self-exclusion. Where applicable, we provide information about professional support services and guidance to obtain confidential assistance, recognizing that professional support is recommended for sustained concerns.

Protecting Minors

Jili500 prohibits access by individuals under the age of 18. We implement age-verification procedures consistent with applicable laws and require identity confirmation during registration or at regular intervals. If you suspect a minor has gained access, report immediately to our Support team. We encourage guardians to apply device-level controls to prevent underage use.

Data Protection and Privacy

Your personal data used for responsible gambling tools is processed under our Privacy Policy. Data may be used to enforce self-exclusion, monitor compliance with limits, and improve safety measures. You retain rights to access, rectify, or delete data in accordance with applicable law, subject to the needs of ongoing enforcement and regulatory obligations.

Compliance, Disclaimers, and Contact

This Responsible Gambling page supplements, but does not modify, the Terms and Conditions of use. We reserve the right to suspend or terminate access in cases of suspected misuse or non-compliance with age verification or responsible gambling requirements. If you have questions or require assistance, contact our Support team via Live Chat or other approved channels.