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The Jili500 Self-Exclusion Policy provides a formal mechanism for players to pause or terminate gambling activity on the Jili500 platform. This policy applies to all accounts operated by Jili500 and to any linked identities identified by shared devices, households, email addresses, payment methods, IP addresses, or other environments used to access the service. Jili500 accepts customers aged 18 or older and conducts activities in compliance with applicable consumer protection and gambling regulations.
Selection of a duration triggers an exclusion effect for the stated period. During the exclusion, you are prohibited from gambling on Jili500 and from depositing or withdrawing funds. You will be excluded from all promotional offers and marketing communications related to Jili500 for the duration.
To commence self-exclusion, submit a request via the Self-Exclusion option within the My Gambling Controls section of your account or contact Jili500 Customer Support. Upon receipt, the exclusion is applied to your account and associated identifiers for the chosen period. You will receive a confirmation detailing the start and end dates of the exclusion.
During the self-exclusion period, you will be unable to place bets or access gambling services on Jili500. The account will be disabled for the duration, and you will not be able to login to gamble. Jili500 will implement measures to detect and prevent circumvention, including attempts to create new accounts or use alternative devices or identities. Marketing communications from Jili500 will cease for the duration of the exclusion.
Linked accounts are defined as accounts tied to the same household, shared devices, email addresses, payment addresses, IP addresses, or environments where computers are shared. Jili500 will apply exclusion to the extent technically feasible across such linked identities and will implement reasonable measures to deter access via shared environments or new accounts opened to bypass the exclusion.
For time-limited exclusions, normal access resumes automatically at the expiry date. If you wish to extend or re-apply after expiry, you must submit a new self-exclusion request. Permanent exclusions are final and cannot be revoked; reinstatement requires a new application and may be subject to evaluation by Jili500.
Jili500 will remove the player from marketing databases where practicable as part of the exclusion. Personal data processed for the exclusion will be retained in accordance with Jili500’s data retention and privacy policies and applicable law. You may request access to or deletion of personal data consistent with legal requirements and policy terms.
Players are encouraged to seek support from recognized problem gambling services. If you wish to be excluded from other operators, you should contact those operators directly or use their self-exclusion procedures. This policy does not guarantee exclusion from operators outside Jili500.
Jili500 reserves the right to amend this Self-Exclusion Policy. The latest version will be published on the Jili500 site and becomes effective upon publication. Material changes will be communicated where reasonably practicable.